SIR30212 Certificate III in Retail Operations
Open up exciting career opportunities in the retail sector with the Certificate III in Retail Operations. This course will provide you with training and industry experience, and will prepare you to undertake minor supervisory roles in a variety of retail settings. You will learn effective sales techniques, creative merchandising, customer service and administrative and team leadership skills.
This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.
Learners will complete core units in building customer relationships, providing safe working environment and managing store merchandising and presentation standards. Learners will also be able to choose from a wide range of electives in selling products, food safety, coordinating teams, stock ordering and maintenance, and creating displays.
Individuals with this qualification are able to perform roles such as: provide in-depth product and service advice in a retail environment, sell products and services in a variety of retail settings, service the point-of-sale area, organise and maintain work areas and displays, and carry out specific responsibilities, such as merchandising.