Certificate IV in Ageing Support


The Certificate IV in Ageing Support qualification prepares students to work in the aged care, disability support and community and home health sector. Graduates of this course may gain employment in residential aged care, disability support roles and home and community care positions.

This qualification provides the skills and knowledge required for the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry Requirements:

There are no special entry requirements for this qualification however possession of English and numeracy skills equivalent to Year 10 would provide a desirable starting point and completion of a certificate III level qualification would be advantageous but is not essential.

The Health Industry dictates that all students going on placement in health care facilities provide a certified copy of an Australian Police Check. To obtain this document please contact the Australian Federal Police on (02) 6202 3333. Any costs associated with these documents are in addition to course costs and will be borne by the student.


It is also recommended that you consider immunisation for Hepatitis B prior to undertaking placement in the health sector.

Course Structure:

Course Structure
Total number of units = 18
15 core unit plus
3 elective units

Any combination of electives that meets the rules in accordance with the packaging rules for the CHC43015 can be selected for the award of the Certificate IV in Ageing Support. 

Core Units:

  • CHCADV001 – Facilitate the interests and rights of clients
  • CHCAGE001 – Facilitate the empowerment of older people
  • CHCAGE003 – Coordinate services for older people
  • CHCAGE004 – Implement interventions with older people at risk
  • CHCAGE005 – Provide support to people living with dementia
  • CHCCCS006 – Facilitate individual service planning and delivery
  • CHCCCS011 – Meet personal support needs
  • CHCCCS023 – Support independence and wellbeing
  • CHCCCS025 – Support relationships with carers and families
  • CHCDIV001 – Work with diverse people
  • CHCLEG003 – Manage legal and ethical compliance
  • CHCPAL001 – Deliver care services using a palliative approach
  • CHCPRP001 – Develop and maintain networks and collaborative partnerships
  • HLTAAP001 – Recognise healthy body systems
  • HLTWHS002 – Follow safe work practices for direct client care

Key Learning Outcomes:

  • Manage legal and ethical compliance
  • Follow safe work practices for direct client care
  • Communicate and work in health or community services
  • Support independence and well-being
  • Work with diverse people
  • Work legally and ethically
  • Recognise healthy body systems
  • Supporting carers and families
  • Palliative approaches to care services

How does the learning happen?

National College of Vocational Education’s approach to learning is flexible. We respond to the needs of employers, employees and the individual students who we work with. The method for your training for the Certificate IV in Ageing Support will be primarily in a face-to-face classroom environment with other mixed mode methods used to supplement learning including work placement, work based projects, simulated environments and online learning.

This learning is supported by print resources, compulsory face to face training sessions, on-line resources, work placement and work-based projects making the learning easier, more convenient, and more importantly, more relevant to the job.

A qualified assessor will meet with participants on a weekly basis, to support, coach and assess learning. The trainer will also be available to communicate with participants via phone, email or any other form of communication that suits the participant outside of the class environment.

Information required to address the performance criteria for each of the elements of the units has been integrated into the learning resources as appropriate.

Work Placement

National College of Vocational Education arranges your work placement for you! We work with local aged care, disability service providers and home and community service providers to ensure that our students receive the best outcomes from their training. Our work placements are with real potential employers where possible, providing our students with the real possibility of employment once they have gained their qualification.

Potential Job Opportunities:

The following occupations may be possible with this qualification:

  • Aged Care Worker
  • Care Service Team Leader
  • Care Supervisor (Aged Care)
  • Assistant in Nursing
  • Personal Care Assistant
  • Support Worker
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